Bagel Pub at 775 Franklin Avenue, Brooklyn, New York.

I'll start with letting you know not to be afraid of the huge line. They handle everything quickly, and properly. I've made it a weekly tradition to come here for Sunday breakfast. I call in my order sometimes, often just go in and order in person. Great selection of spreads. I always get onion bagels toasted with guacamole cream cheese. Their eggs sandwiches are great, as is the hot apple cider. I see many people enjoying their smoothies too.

Have gone to bagel pub for years and loved it. Have ordered from seamless on multiple occasions and the orders have quite literally always been delivered nearer to 2.5 hours later which kind of defeats the purpose of ordering delivery in the first place. It goes w/o saying that the normally high caliber of food is eroded as it sits on a counter at room temperature or with a delivery person for 2+ hours. When we’ve called bagel pub, employees have seemed disinterested in how this experience seems to be become a norm.

I guess in short and to be direct, bagel pub, please do better. We and our friends have enjoyed your establishment as the quality of freshly made bagels has no comparison locally. With that being said, your delivery service is becoming a disservice to the hard work and effort that your team puts in on a daily basis. Simply put we order online because the logistics of ordering in-house can at times take a significant amount of time due to space constraints and high volume. This is a good thing and speaks to a job well done. To that point, the delivery experience, which has been shared by several of our local friends eventually puts a bad taste in one’s mouth.

In an effort to be fair in our review we’ll be ordering again in the near future to try to ascertain whether our recent experiences have been random one off occasions. If that is the case we will most assuredly revise our review.

Hope you guys are willing to look into this as what you offer to the neighborhood is something unique and special.