Eastern Tours Consolidated Inc at 415 Brighton Beach Avenue, Brooklyn, New York.

*Re-posting from my old profile, business moved since then, hopefully new management* Well, that was a short customer service experience... I called them to check on the air tickets. All conversations in Russian, transferred to a gentleman handling my geographic area (former USSR). Dull greeting, short question "Where to?" I am pulling my calendar and as a filler, say "So, you need the dates"? He answers somewhat arrogantly, "Well, obviously". Starting to feel the forgotten bad taste of Soviet service, I gave him the dates and hear a surprise in his voice, "What are you, traveling for four days only??" I can't resist but notice that the reasons for a short trip are none of his business and it shouldn't surprise him. "You know", he advises, "call another agency". I am certainly going to.