Stevens Relocation at 2626 East 14th Street, Brooklyn, New York.

We had a terrible experience with Stevens when moving from Providence, RI to Orlando, FL. First, the movers that came to pick up our belongings asked us for a 15% tip (our total was about 1600) and told us that "waitresses get tipped 20% and we do way more work" UNBELIEVABLE. Then we were promised that we would recieve a phone call 24 hours before the movers arrived in Orlando. That NEVER happened, we got a call at 7am saying they would be there in two hours. My boyfriend had to leave work in order to be home for them, since he was given absolutely no notice and a 4 day window that they would be there. JOE RUSSO was the worst part of this entire experience. My boyfriend called him to complain about the unprofessional manner of the drop off, and received an EXTREMELY sarcastic response of "What are you mad about? Your stuff was there in time - are you mad that you were inconvenienced? too bad." We also ended up with a box that belongs to another family and have no way of returning it to its rightful owner, as there is no information on it.

When he told Joe that he was going to report him to the BBB, Joe responded with "Have a nice fourth of July, Go F*** Yourself" and hung up on him.

NEVER use this company, and if you do - steer clear of the rude incompetence that is Joe Russo.